Company Profile
Sage Vets
Company Overview
Our Vision
Our customers recognise Sage Vets as a pet care provider that offers genuine partnership. They look to us to provide unbiased and stress-free advice every step of the way, and take comfort that we supply them with all the knowledge and information they need to make the right decision for their pet.
Our Mission
Our mission is to provide a customer-centred standard of veterinary care, by attracting, retaining, and developing a high-performing team that positions Sage Vets as one of Western Australia’s most trusted and customer-focused brands.
Our Values
Personal Accountability
We take personal accountability for delivering on our commitments and responsibilities, which enables us to work with confidence and own the decisions we make.
Team Accountability
As a team, each member holds themselves accountable to the team’s goals and takes personal responsibility for the team’s success. As individuals, we make a strong personal commitment to our own growth and development, and each other’s. This commitment to team accountability enables us to work in an environment of trust, with open and honest communication, where our customers view Sage Vets as one unified and seamless entity.
Informed Consent
We provide our customers with accurate, unbiased information that ensures they’re able to understand all the options available to them, allowing them to make a fully informed decision on the level of care for their pet.
Structured Autonomy
We look after our team members with a strong framework that enables them to confidently work with autonomy.
Customer-centric
Our customer is at the centre of everything we do, and we work with the respect and professionalism that we would want to receive.
The way we do anything is the way we do everything
We believe in consistency and clarity of care. This means that we operate to specific, consistent high standards, across the board
Company History
Our story began in 2000 in a single clinic in Winthrop. Since then, we’ve grown to offer our
customers a choice of six clinic locations, and two specialised veterinary hospitals.
The name, Sage Vets, was adopted in 2016, under the belief that by aligning under one
brand we’re able to provide a better, more consistent service to our customers. Sage Vets
was conceived from the idea that together we can do more. And together, we’ve already
done more than we thought possible.
But despite our multiple locations, we’re far from a big corporate chain. Each Sage Vets
clinic is proudly locally owned and operated, which ensures that our patients receive the
care they need from an expert who’s part of their community.
Our key approach is two-fold. We offer the best medical care for our patients, while at
the same time providing our customers with the right information and peace of mind. By
combining our skills, knowledge, and resources, our goal is to provide our customers with
the best veterinary care available, with the benefit of a wide support network that covers
their local community.
Notable Clients
clint.h@sagevets.com.au